9Fold Online Ordering Pricing
$100 ONE TIME SETUP FEE
Credit Card Processing
All Credit Cards 3.5% Flat Processing Fee
Visa, Mastercard, Discover, American Express
Zero chargeback liability on fraudulent transactions
Refreshingly straightforward and automatically paid out daily, weekly or monthly without penalty.
Online Ordering System Features
Comes With The Following Right Out of the Box
See what else we have to offer your business
RESTAURANT WEBSITE DESIGN
Your restaurant website should be a profit center and needs to be designed as a business tool. We’ve put together some of the best restaurant websites made in NYC – used around the world. Clean, unique and most importantly, crafted to drive direct online ordering business.
Operating a restaurant is a full time gig, and then some. Restaurant marketing often takes a backseat to other day to day operational tasks, for this very reason we’ve based our entire mission around helping restaurants market themselves and bring online ordering in house.
Professional food photography is a driving factor behind brand identity for your customers. We employ the best restaurant photographers who actually know the business and can use your photos to sell your food concept. Your photo library can be used on the restaurant website, online ordering, social profiles, or anywhere in between.
Frequently Asked Questions
How do I receive orders?
Desktop, Tablet, Email, Text, Fax, Auto Phone Call and POS (ask us which one’s we integrate with) – we leave this part open to accommodate your restaurant space as not everyone has the same needs. We’ll show you the options and you let us know what you prefer. Oh and if you are worried about missing an order, our customer service team monitors all orders in real time and will call you if it appears something is sitting a bit longer than usual.
How does this work, will my customers need to download an app or go to 9Fold to place orders?
Customers place orders directly from your restaurant website using our built in software widget, custom made for your brand. If your customers are on a mobile phone or tablet, their experience is tailored for that screen size without the need to download any apps (fully responsive).
Side note: We create apps on a request basis – we would only suggest a custom restaurant app if you have 10+ locations as user acquisition and most importantly retention proves difficult across all industries. The numbers are staggering according to various Silicon Valley reports, 77% of users DELETE apps within 3 days – this is why we’ve taken the approach of focusing on our responsive design that works on all devices without need for download.
Will a branded online ordering system really work for my restaurant?
Honestly, it depends.
If you can check to at least one of the following boxes, then we know we will be a good fit together.
- You are super busy with pickup and delivery business coming from online 3rd parties that charge you a commission on every order
- You have high ratings on review sites like Yelp or Google+ etc.
- You want your brand to be what the customer sees
Third party portals are powerhouses, how can I compete to get that business direct?
Usability and marketing is a top priority for us. People order from 3rd party portals because of the ease…2 clicks and your food is being prepared.
If you really want to compete and take ownership of your to-go business, you’ll need to pick a platform that is as user friendly as the big guys and can facilitate repeat orders with built in marketing.
Does it cost extra to get paid more often?
Put simply, no. We process payments on your behalf and set your schedule from the onset to allow you to choose Daily, Weekly or Monthly automatic payments. Should you decide to change from daily to monthly or vice versa, that’s a flip of a switch.
Everyone seems to order from the various third party online ordering systems, will customers actually search for and ORDER from my restaurant website?
This is a common one. It starts with being properly setup online to be found by your customers. Many restaurants (even if they have a website) are unfortunately lost in Google search and can’t be found by their hungry customers. The 2017 National Restaurant Association study found “42% of consumers said the ability to order online would make them choose one restaurant over another”.
Our mission is to keep you looking good online, attract your repeat loyal customers to order direct and then complete the circle by enticing them to come back time after time to your online ordering page with our built in marketing tools and data driven insight on their spending habits.
What if I don’t get any orders, do I still pay the monthly fee?
This not a “Gotcha” service. If at the end of a month you see your sales reports don’t justify having our system, we won’t charge you. The math is usually quite simple and we’ll send it to you automatically to review daily, weekly or monthly. Considering we have no contract beyond 30 days, we wouldn’t be in business if this system didn’t work!
"Service. Service. Service. Yes, the platform is solid, the price is incomparable, they work with you to help you market yourself and their own reputation is great… but their service to their clients is beyond anything."
Lukus Jerrod – Owner