RESTAURANT ONLINE ORDERING SYSTEM WITH BRAINS, BRAWN & THE BEAUTY OF YOUR BRAND
Restaurant concepts of all kinds tap into the power of online brand enhancement by 9Fold
9FOLD ONLINE ORDERING SYSTEM
FEATURES AND BENEFITS
Web, Responsive & Mobile Ordering
A restaurant online ordering system designed with customer behavior in mind. Your menu automatically adapts to the device of their choice – tablet, smartphone or computer. No stretching screens or downloading apps, just quick ordering with built in benefits.
Dedicated Dashboard Management
Receive orders, change/update menus, edit hours and manage a delivery zone in minutes from different devices. If you’re pressed for time, our support team offers unlimited changes on the fly at no extra cost.
Promo Tools and Social Engagement
Encourage loyalty and provide customized incentives. An easy to use coupon tool will allow you to reward customers within your personal dashboard or enlist the unlimited support from our team. Receive feedback directly from your customers and promote social engagement with our built in social tools.
24/7 Order Monitoring
No fear – 9Fold’s restaurant online ordering system is more than just some impersonal stack of computer software. Our friendly (human) customer service team monitors all incoming orders around the clock to guarantee you won’t miss an order.
Email Marketing as a Standard
Email marketing on auto-pilot comes off the shelf, no extra cost. We’ll create the email with your brand as the guideline, the rest is handled by our FullRail marketing system based on your customer order data history.
Driving the Data
This is our tech Jiu Jitsu. These techniques were developed around the principle of using an attacker’s energy against him, rather than directly opposing it.
“I’ve increased business more than ‘9Fold’ in 6 months… Seriously, they are great and very easy to work with. Extremely responsive with very quick turn around times. Easily one of the best business decisions I’ve made!!
Having to pivot in all areas due to COVID-19 made me glad I was working with them already.”
Joseph RaoMudville 9
“Our restaurant, Neo Burrito, recently switched from ChowNow to 9Fold and our experience with them thus far has been entirely positive. Andrew, the sales rep who originally contacted me, just recently contacted me again to follow up on how 9Fold is treating us so far. He asked if I had any requests for updates to the software and I did have one, to have the option to temporarily remove items from the menu. He informed me this update will be made soon, and passed on some of my requests for the feature to the development team. I’ve never had an experience like that working with any other company. Eve and Isabel from the onboarding team have been really great as well, helping me every step of the way. I would recommend 9Fold to any restaurant, their system allows restaurants to have control over the online ordering experience they provide their customers, both for pickup and delivery without having to pay the huge marketing fee that companies like GrubHub and DoorDash ask (effectively reducing/eliminating profit margins!).”
“I do find it interesting to work with 9Fold. I’ve noticed big improvements. And I know it’ll keep being better. Working with 9Fold is benefiting my business. The platform features are really useful and real useable that are essentials. Especially, customer service is a top notch. I always see prompt responses, co-operating and true helpful to boost up the sales of my direct online ordering platform. Special thanks to Lukus 😊. Your service makes me feel like working with a good friend.”
Thin margins require sharp eyes on the data and a plan to put that data to use. Over 75% of online orders are from repeat customers, join the hundreds of restaurant brands that decided to stop paying commission on their loyal repeat customers.