Online Ordering Portals: Must-Have Elements For An Optimal User Experience

by Matt Volpe | Apr 12, 2019 | Blog, Online Ordering- Tips, Advice and Strategy, Restaurant Industry Trends, Restaurant Marketing, Restaurant Website Design

The faster pace of modern living is certainly changing the way we eat. Online food ordering continues to outpace traditional brick-and-mortar dining across the board, and while that may sound daunting to restaurants with a heavy physical footprint (and subsequent rent...

A Behind The Scenes Look At Hyper-Personalization In Delivery-as-a-Service

by Matt Volpe | Mar 26, 2019 | Blog, Restaurant Industry Trends, Restaurant Marketing

The marriage of food and delivery-as-a-service (DaaS) has always been hinged on the customer experience. However, as the number of delivery options swell and the market nears saturation, the processes driving the customer experience will rapidly evolve. For a time,...

How User-Generated Content Can Increase Conversions At Your Restaurant

by Matt Volpe | Feb 20, 2019 | Restaurant Industry Trends, Restaurant Marketing

In 1999, Keanu Reeves took the world by storm when he fought intelligent machines in a Matrix-style trench coat. Neo singled-handedly made kung fu and trench coats the epitome of cool before Y2K. In 2009, Burberry launched one of the best user-generated campaigns in...

The Ultimate Guide To Restaurant Online Ordering Systems

by Matt Volpe | Jan 24, 2019 | Blog, Online Ordering- Tips, Advice and Strategy, Restaurant Marketing

Consumers appreciate speed and convenience. Today, a whopping 79% of Millennials order food online through one of various restaurant online ordering systems. In our interconnected world, restaurants must leverage online ordering to stay...

7 Unique Ways To Win Customers Back From Grubhub and Uber Eats

by Matt Volpe | Jan 2, 2019 | Blog, Customers, Online Ordering- Tips, Advice and Strategy, Restaurant Marketing

Food delivery apps are all the rage today. Unfortunately, there are two very significant downsides to using food delivery apps. First, the delivery platform takes a substantial fee from restaurants—whether through a subscription or percentage of orders. The second is...

A Guide To Converting Customers From Online And Mobile Ordering Platforms

by Matt Volpe | Dec 27, 2018 | Restaurant Industry Trends, Restaurant Marketing

“Do you deliver?” According to a recent Forbes article, this is the most-asked question by restaurant customers. Thanks to online and mobile delivery apps, customers can now take delivery of everything from fast food to gourmet cuisine. Online ordering has...